Customer Service Advisor Vacancy

We currently have the following permanent vacancy available for immediate start.

Customer Service Advisor

Reporting to the Customer Service Supervisor, your main responsibility is to provide excellent customer service support for all customers.  Key responsibilities include:

• Receive and handle all inbound, internal and external customer queries and manage through to resolution.
• Action all customer queries in line with company processes and service level agreements.
• Work as part of a team to ensure excellent customer service delivery – every time.

 

You will be required to have:

• Excellent communication skills both verbal and written.
• Excellent IT Skills.
• A flexible and adaptive approach to work.
• Self-motivation with the ability to organise your own workload.
• The capacity to work as part of a highly efficient team.

 

Working a 3 shift rota, Monday to Friday:

07:00 – 15:00

08:00 – 16:00

10:00 – 18:00

 

This vacancy attracts the following benefits:

• Competitive Rates of Pay
• Contributory Pension Scheme
• Life Assurance equal to 2 x basic salary
• 20 days annual leave pro rota (plus Bank Holidays)
• Access to an Employee Website Discounts & Offers Scheme
• Free uniform

For more information on this vacancy or to apply, please contact Tracy Dye:

Recruitment@brettstransport.co.uk

01733 848922